Welcome to Hogo's Technical Support Portal
This portal helps you resolve technical issues, whether you're experiencing difficulties with our products or have specific usage questions.
Documentation Resources
Additionally, here are the links to the main support, training, user and administration documents for our solutions:
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Quick start: discover, in a few slides, the essentials for setting up your S3 station,
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S3 Solutions Manual: the complete manual for our solutions
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Quick Reference Sheets: several use cases, summarized on a single-sided A4 sheet, to address specific topics (for your users as well).
Key Features
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Request tracking: Each request is directly handled by our support team to ensure fast and effective resolution.
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Direct access by reference: It's easy to access your tickets using a unique reference and your email.
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Sending additional documents: Add screenshots, documents, or other files to help better understand your ticket.
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Automatic email notifications: Receive notifications with each response to stay informed on the progress of your request.
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Clearer and simpler: This portal is more intuitive and easier to use than the previous one, and does not require a customer account.
For any questions or issues, submit a ticket and our team will be happy to assist you.